Privacy Policy

Last updated: June 2026

1. Introduction

Yvents Sdn Bhd (Company Registration No. 552619-W) ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

We act as the data controller for the personal data processed under this policy. This policy applies to all visitors, users, and others who access our website.

We use your personal data to provide and improve our website. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Yvents Sdn Bhd, Penthouse, 8 Jalan Abdullah, Off Jalan Bangsar, 59000 Kuala Lumpur, Malaysia.
  • Cookies are small files that are placed on your device by a website, containing details of your browsing history on that website among its many uses.
  • Device means any device that can access our website such as a computer, a mobile phone, or a digital tablet.
  • GDPR refers to the General Data Protection Regulation (EU) 2016/679.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analysing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to the website operated by Yvents Sdn Bhd.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3. Information We Collect

3.1 Personal Data

We do not currently collect personal data directly through our website. Our website serves as an informational platform that lists events and shows. When you purchase tickets, you are redirected to external ticketing platforms operated by our authorised service providers. Any personal data you provide during the ticket purchase process is collected and processed by those external platforms in accordance with their own privacy policies.

3.2 Usage Data

Usage Data is collected automatically when you visit our website. This may include information such as your device's IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3.3 Tracking Technologies and Cookies

We use Google Analytics, a web analytics service provided by Google LLC, to track and analyse activity on our website. Google Analytics uses cookies and similar tracking technologies to collect information about how you interact with our website. This information helps us understand website traffic patterns, user behaviour, and improve our services.

Google Analytics may collect the following types of data:

  • Pages visited and the time spent on each page
  • The website you came from (referrer)
  • Type of device, browser, and operating system
  • Geographic location (at city/country level)
  • Interactions with our website (clicks, scrolls, etc.)

We use the following types of cookies:

  • Necessary Cookies: Essential for the website to function properly. These enable core functionality such as security and accessibility.
  • Analytics Cookies: Used by Google Analytics to help us understand how visitors interact with our website and improve your experience.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse or accept cookies. Please note that blocking certain types of cookies may impact your experience on our website.

4. How We Use Your Information

We may use your information for the following purposes and under the following lawful bases:

  • To provide and maintain our website: To monitor usage and improve the performance of our website (Legitimate Interest).
  • To analyse website traffic: Using Google Analytics to understand how users interact with our site and to improve user experience (Consent, obtained via cookie consent).
  • To communicate with you: If you contact us via our website or email, we may use your information to respond to your enquiries (Legitimate Interest / Contractual Necessity).
  • Future newsletter: If we implement a newsletter in the future, we will only send marketing communications to you with your explicit consent, and you may opt out at any time (Consent).
  • To comply with legal obligations: To comply with applicable laws, regulations, and legal processes (Legal Obligation).
  • To prevent fraud: To detect, prevent, and address technical issues, fraud, or security incidents (Legitimate Interest).

5. Lawful Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases as defined under the GDPR:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., cookies for analytics, marketing communications).
  • Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., improving our website, analytics, responding to enquiries) and your interests and fundamental rights do not override those interests.
  • Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.

6. Third-Party Services and External Links

Our website contains links to third-party websites and services, including but not limited to external ticketing platforms used for ticket purchases. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you use.

Notable third-party services we use or link to:

  • Google Analytics: For website analytics. Data processing by Google is governed by Google's Privacy Policy.
  • External Ticketing Platforms: For ticket sales and event registrations. These platforms act as independent data controllers and have their own privacy policies.

7. Data Sharing and Disclosure

We may share your personal data in the following circumstances:

  • With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, analytics (Google Analytics), and email communications. These providers are contractually bound to process data only in accordance with our instructions and applicable data protection laws.
  • For legal reasons: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred. We will provide notice before your personal data becomes subject to a different privacy policy.
  • With your consent: We may disclose your personal information for any other purpose with your explicit consent.

8. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of Malaysia and outside the European Economic Area (EEA). This includes Google servers used for Google Analytics, which may be located in the United States and other countries where Google operates.

Where we transfer your personal data to countries that have not been deemed to have an adequate level of data protection by the European Commission, we implement appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission; or
  • Other transfer mechanisms provided for under applicable data protection laws.

By using our website, you acknowledge and agree to such transfers as necessary for the provision of our services.

9. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Usage Data collected via Google Analytics is retained in accordance with Google's data retention policies. We have configured Google Analytics to retain data for a period of 26 months, after which it is automatically deleted.

10. Your Data Protection Rights

Under the GDPR, if you are located in the European Economic Area, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data that we hold.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
  • Right to Object: You have the right to object to our processing of your personal data under certain conditions, including processing for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in the EEA member state of your residence, place of work, or place of an alleged infringement.

If you wish to exercise any of these rights, please contact us. We will respond to your request within one month. We may ask you to verify your identity before processing your request.

11. Data Security

The security of your personal data is important to us. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

12. Children's Privacy

Our website does not address anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

13. Future Newsletter and Marketing

We may implement a newsletter or email marketing service in the future. Should we do so, we will only send marketing communications to individuals who have provided their explicit consent. You may opt out of receiving such communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. We will never share your email address with third parties for their own marketing purposes without your consent.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. Where required by applicable law, we will seek your renewed consent for any material changes.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us: